Just a flutter of the fingers away
Given the way society has adopted technology into our daily communication process, there are some things that are appropriate to put in an email or text now that wasn’t a decade ago. However, sometimes (re: most of the time), it’s better to just say it in person. You can’t command+Z a sent email after all!
Anything that requires in-depth discussion
Aside from the fact that no one enjoys reading long, novel-length emails, it’s not a very good use of your time or the person at the other end of the screen’s time. If this is a workplace conversation, send an email that invites a recipient to a meeting to discuss the issues at hand, suggests Rachel Wagner, licensed corporate etiquette consultant. “Include an attached agenda of items to be discussed so attendees can come prepared with thoughts and ideas to brainstorm,” she says. “Have a specific start and stop time and, if the meeting requires additional time, plan a follow-up meeting.” This is respectful to all schedules involved and allows for a focused and efficient use of everyone’s time, she adds.
Fighting with your partner
If you’ve been together a while, and especially if you live together, it’s common to fight through any means of communication you use. But experts warn against text or email arguing. “It’s impossible to read tone and see body language over a message, so it’s too tempting to read the worst into your partner’s typed words,” says counsellor Jonathan Bennett. NEVER fight with your significant other over text.